Terms of service

These Terms of Service govern your use of Guiding Forward. By creating an account or using our services, you agree to these Terms.

If you do not agree, please do not use the platform.

You must be legally permitted to enter into a binding agreement in your jurisdiction and provide accurate account information.

You retain ownership of the content you upload or create using Guiding Forward, including:

• Audio recordings
• Video recordings
• Documents
• Photos
• Written responses
• AI-generated transcripts and summaries associated with your content

You grant Guiding Forward a limited license to host, process, store, and display your content solely for the purpose of providing the service.

AI-generated transcripts, summaries, tags, and interview questions are provided for convenience and may not always be complete or accurate. You remain responsible for reviewing important information before relying on it.

You are responsible for configuring family members, trusted contacts, executors, and any access permissions you choose to grant.

Guiding Forward will follow your configured permissions and applicable laws when making content available.

You agree not to:

• Use the service for unlawful purposes
• Upload malicious software or harmful content
• Attempt unauthorized access to other accounts or systems
• Interfere with the operation or security of the platform
• Infringe the intellectual property or privacy rights of others

We strive to provide reliable service but cannot guarantee uninterrupted availability. Maintenance, updates, or unforeseen events may occasionally affect access.

Some features may require a paid subscription. Pricing, billing, renewals, and cancellation policies will be presented before purchase.

The Guiding Forward platform, branding, software, and related materials are owned by Guiding Forward or its licensors and are protected by applicable intellectual property laws.

The platform is intended to help preserve personal memories, documents, and legacy information. It is not legal, financial, estate planning, tax, medical, or mental health advice. Users should consult qualified professionals where appropriate.

To the fullest extent permitted by law, Guiding Forward and its affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the platform.

We may improve, modify, or discontinue features from time to time as we continue developing the platform.

We may update these Terms periodically. Continued use of the platform after updates become effective constitutes acceptance of the revised Terms.

These Terms will be governed by the laws specified at launch based on the operating entity and applicable jurisdiction.

Questions regarding these Terms may be submitted through the contact information provided on the Guiding Forward website.